GOVERNOR'S STATESTAT OFFICE
To ensure transparency and accountability in State government, Office worked with Open Data Working Group to make its data accessible to Maryland citizens.
In 2015, Office was replaced by Governor's Office of Performance Improvement.
OFFICE OF THE BUSINESS OMBUDSMAN
In October 2014, Office of the Business Ombudsman was established within Office of Governor (Chapter 641, Acts of 2014).
Office of the Business Ombudsman resolved problems that businesses face when interacting with State agencies. Office ensured that State government was responsive to needs of business, and served as a central clearinghouse of information for business services and information. Further, Office referred individuals and businesses to appropriate resources in State government; provided comprehensive permit information and assistance; and apprised Governor and General Assembly of problems encountered by businesses doing business with State agencies.
A list of business assistance programs and services in State was maintained by Office, which also implemented a business fairness and responsiveness service; developed and maintained a program to provide comprehensive information on permits; and established procedures to assist permit applicants experiencing difficulties.
Abolished by Executive Order 01.01.2018.04, effective Jan. 15, 2018.
OFFICE OF POLICY
Disbanded in June 2016.
OFFICE OF TRANSFORMATION & RENEWAL
Throughout State Government, Office worked to improve efficiency and customer service while adhering to greater accountability and performance standards.
Disbanded by March 2020.
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Implemented early in 2007, StateStat is a system that collects and evaluates data to improve efficiency in State government. To Governor's StateStat Office, State agencies submitted data on key performance indicators biweekly. This data constantly was analyzed and monitored to pinpoint problems and trends quickly, institute corrective actions, and measure their effectiveness. To improve performance and achieve goals, Office developed strategies for each agency to apply.
Randall K. Nixon, Esq., Business Ombudsman (410) 974-5264
e-mail: randall.nixon@maryland.gov
Organized in 2003, Governor's Policy Office merged with Legislative Office in Jan. 2004 to form Legislative and Policy Office. In 2007, it was restructured again as Office of Policy.
In July 2016, Office of Transformation and Renewal was formed.
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